1. Data controller
Acots Global Private Limited (“Acots Global”, “we”, “us”) is the controller for personal data processed through this website and our business operations. Registered address: DLF Forum Phase 3, Gurugram, Haryana 122002, India. Contact: hello@acotsglobal.com.
2. What we collect
Depending on how you interact with us, we may process:
- Contact data: name, role, company, work email and the information you submit through our contact form.
- Business context: notes about workflows, systems or problems you want to discuss so we can reply with a relevant conversation.
- Technical data: IP address, browser type, approximate location derived from IP, and cookies as described in our Cookie Policy.
- Communication records: correspondence relating to enquiries, proposals and delivery.
3. How we use your data
We use personal data to:
- Respond to enquiries about AI deployment.
- Prepare conversations, proposals and statements of work.
- Deliver contracted AI systems and related services.
- Operate our website securely and improve our services.
- Comply with legal obligations and enforce our agreements.
4. Legal bases
Where GDPR or similar law applies, we rely on bases such as: performance of a contract, legitimate interests (operating a B2B AI deployment business and securing our systems), consent where required (for example certain cookies), and legal obligation. Where we process data on behalf of a client under a delivery contract, the client may be controller and we act as processor under agreed terms.
5. Sharing
We share data only as needed: with service providers who host email, forms or infrastructure under strict terms; with people inside Acots Global who need it to reply to you; or when required by law. We do not sell personal data.
6. International transfers
We operate from India and work with companies in other countries. If we transfer data outside the UK, EEA or your local jurisdiction, we use appropriate safeguards such as standard contractual clauses or adequacy decisions, unless an exception applies.
7. Retention
We keep data only as long as necessary for the purposes above, including resolving disputes and meeting legal retention periods. Enquiry records are kept for a reasonable period so we can continue a conversation unless you ask us to delete them.
8. Your rights
Subject to local law, you may have rights to access, rectify, erase, restrict or port your data, and to object to certain processing. Contact hello@acotsglobal.com to exercise rights relating to data we control directly.
9. Security
We implement technical and organisational measures appropriate to the risk, including access controls and encryption in transit where standard. No system is perfectly secure. Please protect credentials shared with us.
10. Updates
We may update this policy periodically. Material changes will be reflected by updating this page and the last updated date.